Saturday, December 17, 2016

Characteristics of a Good Test Case

Suppose we will write a test case of CT Scan. In order to write a test case for CT scan, the first thing we need to know what CT scan means. Secondly, we need Test Plan and the requirements document for the concerned Health Insurance Plan. A requirement document is popularly known as BRD.  If we know what CT scan means and the Test Plan and the BRD are available, we will follow the steps given mentioned to write a good test case.

1. Proper coding: We have to use valid diagnosis, CPT codes. For example, we will use CPT code 74263 for Ct colonography screening and diagnosis code ICD10 Z83.71. Most companies will supply you valid codes. Most health insurance companies have template for scenarios but it is generic. The designer needs to customize as per his/her requirements.

2. Benefits: We have to check whether CT Scan applies contract benefits or it is under Wellness/Preventive services. In case of Non-grandfather plan, 100% benefit is given by the insurance companies for Wellness/Preventive services. Even some Grandfathered plans pay 100% benefit for Wellness/Preventive services. In "Expected", we must mention coinsurance rate/copayment, deductible amount. We will also need to mention whether coinsurance rate/copayment, deductible will accumulate to OOP bucket.

3. Providers: We have to check what type of providers can perform CT Scan for the plan participants. It should be radiological or lab or hospital. Again we have to check whether provider should be network providers or out of network providers. In most cases, benefits are highest for network providers and sometimes benefits are disallowed in case of out of network providers.

4. Authorization: We have to check whether CT Scan service needs prior authorization or not. If prior authorization is required, but service is provided without prior authorization, the insurance company may deny the claim or reduce benefits or apply a percentage of penalty.

5. Place of Services: If place of service is not included in the test case, it may create confusion during test case execution. Invalid defect may be logged which will be rejected by the developer. This is very disgraceful for a tester.

6.Test Data: Appropriate test data such as providers, members, COB information etc,
are very vital for a good test case. Designer will create test data in case of need.

7. Excel Sheet and QC/ALM: Generally, the designer uses excel sheet to write test cases . When test cases are completed, sometimes peer review is performed and loaded into QC/ALM. Insurance companies create  project wise folders and path in QC/ALM. It is available to the designers. If this path is not written properly in excel sheet, test cases cannot be exported from excel sheet to QC or ALM.

8. Designer's Mental Alertness: A person who writes test cases is known as a designer. His mental alertness plays a very vital role in writing good test case. As part of healthcare reform and other regulatory requirements, health care industry is in a state of continuous changing. So  Insurance companies have to update codes, providers etc. frequently. So if the designer is not mentally alert, he may miss vital information for the test case.

Tuesday, December 13, 2016

Medical Plan application group in Facets.

The Medical Plan application group contains the applications that are used to construct plans to administer Medical benefits to groups. Medical Plans are the benefit offerings that the group has purchased. The plan is the marketing name for a particular set of benefits. The product is the actual combination of components, rules and regulations that make up the set of benefits. Each plan is linked to a product category (Medical, Medical, Life, Vision, etc.) and a product. The following applications are part of this application group:
1. Administrative Information
2. Administrative Rules, Medical
3. Alternate Funding Rules
4. Area & Industry Rate Factors
5. Automatic Action Criteria
6. Benefit Summary
7. Billing Component
8. Claim Interest Rates
9. Claim/UM Matching Parameters
10. Class/Plan Definition
11. Clinical Editing Admin Rules
12. COB Rules
13. Component Prefix Descriptions
14. Conversion Factor Definition, Medical
15. Covering Provider Set
16. Deductible Rules
17. Duplicate Claim Rules, Medical
18. Duplicate UM Rules
19. EOB Information
20. Group Administration Rules
21. HCFA AAPCC Rate Table
22. HCFA Rate Factors
23. In Area Zip Codes
24. Limit Rules
25. Network Set
26. Other Party Liability
27. Plan Descriptions
28. Premium Rate Table
29. Processing Control Agent
30. Product
31. R&C/Schedule, Medical
32. RBRVS Zip Code Area
33. Service Code Conversion
34. Service Conversion Description
35. Service Definition
36. Service ID Descriptions
37. Service Payment
38. Service Pricing
39. Service Related Parameters
40. Service Rule Definition
41. Service/Procedure Conversion
42. Service/Revenue Code Conversion
43. Supplemental Procedure Conversion
44. Supplemental Revenue Code Conversion
45. Trend Rate Factors
46. UM Service Group
47. Unit Value Pricing Definition, Medical
48. User Warning Messages
49. Volume Calculation
50. Volume Reduction Calculation
51. Warning Messages
52. Zip Code Area Definition

Sunday, December 11, 2016

TriZetto Facets Tutorials

I have already published some facets tutorials in this site. And I will be publishing more in the coming days. This site may be helpful for those who want to be a facets configuration analyst or a facets business analyst or a facets quality analyst or a facets tester. Besides, this site will help to understand how facets is playing a very vital role in claims processing of healthcare payers. Healthcare domain knowledge is a bonus for the visitors of this site.

Typical requirements for a  Facets Configuration Analyst:
5+years of experience in TriZetto FACETS configuration across multiple modules- for example Claims Processing, Guided Benefit Configuration, Group, Product, Plan, Provider, Pricing, Subscriber/Member, Utilization Management, Finance, Billing, Accounting, Customer service, workflow, security, etc

Typical requirements for a  Facets Business Analyst
>5+ years of Facets experience
>Excellent knowledge of Facets front end, back end and batch jobs
>Experience with membership and billing modules is mandatory
>Any additional knowledge of Claims, provider, UM etc. is optional

Typical requirements for a  Facets Quality Analyst:
§  At least 4 years of experience in Core Functionalities of Facets which includes Membership, Provider Management, Claim Processing, Billing, Plan/Product, NetworX Pricing, Customer Service and Utilization Management Modules.
§  Working experience in extract file validations from FACETS and other systems.
§  Strong knowledge of the FACETS Data Model

§  Strong knowledge on Facets Architecture which includes Upstream and Downstream systems.

Typical requirements for a  Facets Tester:

At least 4-5 years of Experience in Facets Testing - Facets Tidal Batch Support knowledge/experience for testing support needs.

Saturday, December 10, 2016

Dental Provider Agreement Application Group in Facets

TriZetto's  Facets is an epoch-making tool for claims processing and other activities related to claims processing. Facets is playing a very vital role in the health insurance industry. This is why it is so popular with healthcare payers. Claims processing and providers are inter-related. Every healthcare payer has a network of participating providers. After treatment is done, the participating providers submit claims to healthcare payers for payment. 

Participating providers are those physicians and allied health providers who have entered into a provider agreement with the healthcare payers. The provider agreement of the Participating providers is a very useful legal document for the providers' obligations, terms and conditions.

As a network provider, the provider has to agree to  a negotiated rate. Any amount above the negotiated rate is a contractual write-off and not billable to the member. The provider can bill the member any applicable deductible, co-pay, co-insurance and non-covered service, but not any amount above the negotiated rate for a covered service.

The Dental Provider Agreement application group in Facets has different applications to serve these purposes for dental providers. The applications of this group is used to establish or edit an agreement between participation dental providers. During the  dental claims processing, claims processing application of facets internally visits the contractual rules maintained in the applications of Dental Provider Agreement application group.  The applications in the Dental Provider Agreement application group are:

1. Agreement, Dental
2. Category Discounts
3. Prompt Payment Discount

Friday, December 9, 2016

Dental Plan Application Group in Facets

As a claims processing tool, Facets is playing a very vital role in the health insurance industry. This is why it is so popular with healthcare payers. One of the great features of Facets is its different application groups. One of them is Dental Plan application group.

The Dental Plan group of applications holds information about the dental plans offered and administered by healthcare payer organizations. Each application in this group holds details of an integral dental plan component.

The applications available in this group are:
1. Administrative Information
2. Administrative Rules, Dental
3. Area & Industry Rate Factors
4. Alternate Funding Rules
5. Automatic Action Criteria
6. Benefit Summary
7. Billing Component
8. Class/Plan Definition
9. COB Rules
10. Component Prefix Descriptions
11. Conversion Factor Definition, Dental
12. Covering Provider Set application
13. Deductible Rules
14. Dental Category Payment
15. Dental Category Related Parameters
16. Dental Category Rule Definition
17. Dental Category Waiting Period
18. Dental Procedure/Category Conversion
19. Dental Utilization Edits
20. Duplicate Claim Rules, Dental
21. EOB Information
22. Group Administration Rules
23. In Area ZIP Codes
24. Limit Rules
25. Network Set
26. Other Party Liability
27. Plan Descriptions
28. Premium Rate Table
29. Procedure Definition, Dental
30. Procedure Payment, Dental
31. Procedure Pricing, Dental
32. Processing Control Agent
33. Product
34. R&C/Schedule, Dental
35. Trend Rate Factors
36. Unit Value Pricing Definition, Dental
37. User Warning Messages
38. Volume Calculation
39. Volume Reduction Calculation
40. Warning Messages
41. Zip Code Area Definition

Facets Claims Processing Tool

Though facets is the one-stop-service center for the healthcare payer organizations, the bottom line is that facets is a super claims processing tool from TriZetto. All types of claims including medical claims, hospital claims , dental claim and vision claims can be processed in Facets application. To handle claims, Facets  has following application groups:

1. Claims Processing application group
1. Claims Processing + ITS application group

To support claims processing, facets software has following applications groups:

1. Dental Plan application group
2. Disability Plan application group
3. FSA Plan application group
4. Medical Plan application group
5. Vision Plan application group

And each application group has specific application to perform specific functions regarding configurations and claims processing.



Wednesday, December 7, 2016

Customer Service application group in Facets system

The Customer Service group of applications of Facets system allows healthcare payers to administer appeals, record correspondence such as inquiries between the MCO and its clients or state regulatory agents, and channel inquiries about practitioners and facilities. Inquiries may require immediate response, as when a customer is searching for a provider that meets specific criteria or when notifying the health plan of a change of primary care provider. The applications in this group are:

1. Appeals
2. Appeals Contact
3. Appeals Reviewer
4. Channeling
5. Customer Service

Tuesday, December 6, 2016

Cost Sharing Complex Example-02


Let us suppose typical terms and conditions of the plan are as follows:
Individual/Family Health Plan(INN & OON Providers)
Plan Year:1-1-2016 to 12-1-2016
Deductible:
INN Individual Deductible: $3000, INN Family Deductible: $6000
Per member INN provider deductible within a family: $6000
OON Individual Deductible: $6500, OON Family Deductible: $12000
Per member OON provider deductible within a family: $12000

Special condition1: If the contract has more than one member, Individual Deductible is not applicable, in this case only Family deductible will be applied. Plan will pay only when the total INN family deductible $6000 or OON family deductible $12000 is paid.
Special condition 2: INN provider deductible will NOT be counted towards OON provider deductible and OON provider deductible will NOT  be counted towards INN provider deductible.

Coinsurance:
In Network (INN) Providers Coinsurance: 70%-30%
Out Of Network(OON) Providers Coinsurance:60%- 40%

Out Of Pocket:
INN Individual Out Of Pocket : $6000, INN  Family Out Of Pocket: $12,000
OON Individual Out Of Pocket : $12500, OON  Family Out Of Pocket: $25000

Special condition 1: If the contract has more than one member, Individual Out Of Pocket is not applicable, in this case only Family Out Of Pocket will be applied. Plan will pay 100% benefits only when the total family Out Of Pocket limit(INN/OON) is paid.
Special condition 2: Deductible, coinsurance will be counted towards out-of-pocket amount. INN provider deductible and coinsurance will NOT be counter towards OON provider Out Of Pocket and OON provider deductible and coinsurance will NOT be counted towards INN provider Out Of Pocket amount.

Now let us suppose, the contract/ policy holder has following members: 
Member Number 1: Tiger Man- Subscriber
Member Number 2: Mrs. Tiger- Member
Member Number 3: Tiger Boy Member
Member Number 4: Tiger Girl- Member

Now let us calculate Cost Sharing for this contract of 4 members:
Step 1: 
Date of treatment: 1/15/2016
Patient: Member Number 1
Place of treatment: Inpatient Hospital 
Revenue codes: Use applicable codes per test case
CTP code: Use applicable codes per test case
ICD 10 diagnosis code: Use applicable code  per test case
Provider: INN provider (Hospital)
Allowable charge: $7000

Note: Though the individual deductible is $3000, yet as per terms and conditions of the plan, the $6000 will be accumulated to family deductible and 30% of $1000 will accumulate to Out Of Pocket amount. 70% of $1000 will be treated as benefits.
Total INN OOP=6300
Break-up:
 Deductible: $6000
+Coinsurance: $300 (30% of $1000)

Step 2: 
Date of treatment: 2/15/2016
Patient: Member Number 1
Place of treatment: Inpatient Hospital
CTP code: Use applicable codes per test case
Rev codes: Use applicable codes per test case
ICD10 diagnosis code: Use applicable code per test case
Provider: OON provider (Hospital)
Allowable charge: $14000.00

Note: Though the individual deductible is $6000, yet as per terms and conditions of the plan, the $12000 will be accumulated to family deductible and 40% of $2000 will accumulate to Out Of Pocket amount. 60% of $2000 will be treated as benefits.
Total OON OOP=$12800
Break-up:
 Deductible: $12000
+Coinsurance: $800 (40% of $2000)

Step 3: 
Date of treatment: 2/25/2016
Patient: Member Number 2
Place of treatment: Inpatient Hospital
Revenue codes: Use applicable codes per test case
CTP code: Use applicable codes per test case
ICD 10 diagnosis code: Use applicable code per test case
Provider: INN provider (Hospital)
Allowable charge: $19,000.00

Note: As family deductible limit $12,000.00 is met in step 1, no deductible will be applicable here. As coinsurance rate for INN provider is 60%- 40%, plan will pay $13,300 as benefit and plan holder will pay $5700 as coinsurance. In this stage, total INN family out of pocket amount will be $12,000.00 breakup is as follows:
From step 1: $6300.00
From step 3:$5700.00 

Step 4: 
Date of treatment: 3/30/2016
Patient: Member Number 2
Place of treatment: Inpatient Hospital
Revenue codes: Use applicable codes from per test case
ICD10 diagnosis code: Use applicable code per test case
CTP code: Use applicable codes per test case
Provider: OON provider (Hospital)
Allowable charge: $30,500.00

Note: As family deductible limit $12000.00 is met in step 2, no deductible will be applicable here. As coinsurance rate for OON provider is 60%- 40%, plan will pay $18,300.00 as benefit and plan holder will pay $12,200.00 as coinsurance. In this stage, total family out of pocket limit $25,000.00 will be met, breakup is as follows:
From step 2: $12,800.00
From step 4:$12,200.00

Step 5: 
Date of treatment: 4/30/2016
Patient: Member Number 3
Place of treatment: Doctor's office
CPT codes: Use applicable codes per test case
ICD 10 diagnosis code: Use applicable code per test case
Provider: INN provider (Cardiologist)
Allowable charge: $1000.00

Note: As INN Family out of pocket  limit $12,000.00 is met in step 2, the plan will pay 100% of the allowable. Subscriber/member will no more pay any treatment cost for  INN providers for the rest of the plan year.

Step 6: 
Date of treatment: 5/15/2016
Patient: Member Number 4
Place of treatment: Doctor's office
CPT codes: Use applicable codes per test case
ICD 10 diagnosis code: Use applicable code per test case
Provider: OON provider (Cardiologist)
Allowable charge: $2000.00


Note: As INN Family out of pocket  limit $12,000.00 is met in step 2 and OON Family out of pocket  limit $25,000.00 is met in step 4, the plan will pay 100% of the allowable. Subscriber/member will no more pay any treatment cost for the rest of the plan year, that is, up to December 31, 2016. So from now on,  no cost sharing will be applicable.

Sunday, December 4, 2016

Cost Sharing Complex Example-01

Let us suppose typical terms and conditions of the plan are as follows:
Individual/Family Health Plan(INN & OON Providers)
Plan Year:1-1-2016 to 12-1-2016
Deductible:
Individual Deductible: $2000
Family Deductible: $4000
Special condition: If the contract has more than one member, Individual Deductible is not applicable, in this case only Family deductible will be applied. Plan will pay only when the total family deductible $4000 is paid.

Coinsurance:
In Network (INN) Providers Coinsurance: 80%-20%
Out Of Network(OON) Providers Coinsurance:60%- 40%

Out Of Pocket:
Individual Out Of Pocket : $4000
Family Out Of Pocket: $8000
Special condition 1: If the contract has more than one member, Individual Out Of Pocket is not applicable, in this case only Family Out Of Pocket will be applied. Plan will pay 100% benefits only when the total family Out Of Pocket $8000 is paid.
Special condition 2: Deductible, coinsurance will be counted towards out-of-pocket amount. INN provider deductible and coinsurance will also be counter towards OON providers Out Of Pocket and OON provider deductible and coinsurance will also be counted towards INN provider Out Of Pocket amount.

Now let us suppose, the contract/ policy holder has following member:
Member Number 1: Tiger Man- Subscriber
Member Number 2: Mrs. Tiger- Member
Member Number 3: Tiger Boy Member
Member Number 4: Tiger Girl- Member

Now let us calculate Cost Sharing for this contract of 4 members:
Step 1:
Date of treatment: 1/15/2016
Patient: Member Number 1
Place of treatment: Inpatient Hospital 
Revenue codes: Use applicable codes per test case
ICD 10 diagnosis code:Use applicable code  per test case
Provider: INN provider (Hospital)
Allowable charge: $3000

Note: Though the individual deductible is $2000, yet as per terms and condition of the plan, the entire $3000 will be accumulated to family deductible and Out Of Pocket.

Step 2:
Date of treatment: 1/30/2016
Patient: Member Number 2
Place of treatment: Inpatient Hospital
Rev codes: Use applicable codes per test case
ICD10 diagnosis code: Use applicable code per test case
Provider: OON provider (Hospital)
Allowable charge: $5000

Note: Here $1000 will be applied as deductible and then family deductible limit $4000 will be met. As on coinsurance rate for OON provider is 60%- 40%, plan will pay $2400 as benefit and plan holder will pay $1600 as coinsurance. Total family out of pocket amount will be $$5600, breakup is as follows:
From step 1: $3000
From step 2:$1000+$1600=$2600

Step 3:
Date of treatment: 2/15/2016
Patient: Member Number 3
Place of treatment: Inpatient Hospital
Revenue codes: Use applicable codes per test case
ICD 10 diagnosis code:Use applicable code per test case
Provider: INN provider (Hospital)
Allowable charge: $4000

Note: As family deductible limit $4000 is met in step 2, no deductible will be applicable here. As coinsurance rate for INN provider is 80%- 20%, plan will pay $3200 as benefit and plan holder will pay $800 as coinsurance. In this stage, total family out of pocket amount will be $6400, breakup is as follows:
From step 1: $3000
From step 2:$1000+$1600=$2600
From step 3:$800

Step 4:
Date of treatment: 3/15/2016
Patient: Member Number 4
Place of treatment: Inpatient Hospital
Revenue codes: Use applicable codes from per test case
ICD10 diagnosis code:Use applicable code per test case
Provider: OON provider (Hospital)
Allowable charge: 4000$

Note: As family deductible limit $4000 is met in step 2, no deductible will be applicable here. As coinsurance rate for OON provider is 60%- 40%, plan will pay $2400 as benefit and plan holder will pay $1600 as coinsurance. In this stage, total family out of pocket limit $8000 will be met, breakup is as follows:
From step 1: $3000
From step 2:$1000+$1600=$2600
From step 3:$800
From step 4:$1600

Step 5:
Date of treatment: 4/15/2016
Patient: Member Number 4
Place of treatment: Doctor's office
CPT codes: Use applicable codes per test case
ICD 10 diagnosis code:Use applicable code per test case
Provider: OON provider (Cardiologist)
Allowable charge: 1000$

Note: As out of pocket  limit $8000 is met in step 4, the plan will pay 100% of the allowable. Subscriber/member will no more pay any treatment cost for the rest of the plan year, that is, up to December 31, 2016. So from now on,  no cost sharing will be applicable.

Facets Criteria Maintenance application group

Utilization Management (UM) is a series of integrated processes that help to ensure that treatment is medically necessary as required by the member’s contract. The goal is to discourage or avoid medically unnecessary treatment. And at the same time it ensures that medically appropriate care is cost effective.  

"Clinical edits" indicates  the evaluation of billed codes in relationship to each other for the purpose of identifying unbundled procedures, surgical coding errors, invalid data relationships, patterns of utilization that deviate from practice standards, and diagnoses or procedures that may be invalid for the age and/or gender of the patient.

The Criteria Maintenance group consists of those applications that let healthcare payers set up the evaluation criteria that they need during utilization review, clinical editing, and capitation processing to make authorization decisions based on established medical criteria. This information helps claim reviewers or claims examiners to make authorization decisions based on established medical criteria. It can also help them to detect potential or actual billing issues with a provider’s claim. The group's applications are as follows:

1) AE Criteria by Diagnosis
2) AE Criteria by Procedure
3) Alternate Criteria Definition
4) Clinical Editing Criteria
5) Clinical Organ/Disease Panels
6) CPT to ICD  Conversion
7) CT/SC/DI Criteria
8) Dental Clinical Edit Criteria
9) Diagnosis Criteria M&R
10) Diagnosis Edit Criteria
11) Length of Stay by Diagnosis
12) Length of Stay by Procedure
13) Medical Admission Criteria
14) Optimal Recovery Guidelines
15) Procedure Criteria M&R
16) Procedure Edit Criteria
17) SameDay/Followup/PretreatProc
18) SSO Waiver Criteria
19) Surgical Admission Criteria
20) Surgical Indications M&R

Abbreviations:
AE stands for Adverse Event
M&R stands for Medicare and Retirement
SSO Waiver stands for Second surgical Opinion Waiver

Saturday, December 3, 2016

TriZetto and its Payer Solutions-V

TriZetto's Payer Solutions cover the following areas:
1. Core Administration
2. Care Management
3. Health TranZform
4. Network Management
5. Value-Based Solutions
6. Portal Technology Solutions
7. Optimization Tools

So far we have discussed 1-6 areas. Now we will throw some light on TriZetto Optimization Tools suite.

7. TriZetto Optimization Tools suite
TriZetto Optimization Tools suite is designed specifically to automate operational tasks associated with TriZetto core healthcare technology solutions—tasks such as migrating and managing configurations, keeping security data synchronized among environments, and speeding the auto-enrollment process. The current tools of the suite are as follows:
i: Claim Test Pro™
ii: Configuration Maintenance Tool
iii: Configuration Migration Utility (for Facets™ & QNXT™)
iv: Facets Enrollment Toolkit
v: Test Data Generator for Facets™
vi: Security Management Tool
vii: Supplemental Mapping Management Tool for Facets™

7.i: Claim Test Pro
CLAIMS TESTING HAS NEVER BEEN SO ORGANIZED.
The TriZetto Claim Test Pro greatly reduces the need for manual creation of test cases, automates the management and reconciliation of results, tracks and documents test projects and cases, and electronically converts system data to applicable testing data sets to create a robust and applicable testing environment.

The Claim Test Pro application provides a comprehensive set of testing suites that provide for more diverse testing schemas, enabling testing of a multitude of provider reimbursement scenarios. The solution automates many processes that previously were done manually, helping plans increase administrative efficiency by reducing the resources needed to manage these initiatives. The Claim Test Pro solution  provides management tools that track and report progress.
What The Claim Test Pro can do for healthcare payers :
Ø  Reduce over payments to providers. Data that has been thoroughly vetted helps ensure that their plan is paying its contracted providers the correct amounts.
Ø  Reduce administrative costs. Reducing errors in provider payments reduces manual rework, helping drive down costs.
Ø  Reduce test cycle time. Automation can help them save hundreds of hours building and documenting test cases.
Ø  Reduce critical defects introduced to production. The application is virtually self-documenting, automatically summarizing what you have tested and reconciled.

7.ii:  Configuration Maintenance Tool
Change is a constant with which all health plans of Insurance companies must deal.  Changes may be the result of software implementations/upgrades, new lines of business, new products, acquisitions or expansions of member/provider groups, or improvements in administrative efficiency. So healthcare organizations configure these changes in their systems or tools. Any change in any place means configuration, so configuration is a continuous process. But is very vital to maintain and track configuration changes. TriZetto's Configuration Maintenance Tool can do a good job in this regard.

7.iii: Configuration Migration Utility (for Facets & QNXT)
The TriZetto Configuration Migration Utility helps healthcare payers to control and manage system configuration changes and successfully execute configuration promotions. Versions are available for both Facets and QNXT core administration systems. The Configuration Migration Utility gives non-healthcare IT personnel the ability to migrate specific aspects of configuration changes from environment to environment in a manner that is controlled, workflow-integrated and audit-capable.

With this tool, they can:
Ø  Eliminate wholesale environment copies. Perform targeted component migrations of desired configurations.
Ø  Reduce demands of specialty healthcare IT resources. Reduce the demands on database administrators during change promotions.
Ø  Ensure adherence to change procedures and approval processes. Enforce a rigorous workflow process while distributing the execution work efforts.
Ø  Reduce testing demands and rework. Test only the migrated component instead of re-executing wholesale test cycles.

7.iv: Facets Enrollment Toolkit
TriZetto’s Facets Enrollment Toolkit is a set of integrated tools and adapters that streamline the auto-enrollment process. The toolkit increases the auto-enrollment success rate by intelligently managing the data receipt and correction process for enrollment records that help healthcare payers  to be ensured that data is correct and validated before it is submitted to Facets. This significantly increases the number of records that will be accepted on first pass. For those records that require rework, the toolkit expedites the error identification process, so records can be corrected and resubmitted quickly. The Facets Enrollment Toolkit enhances healthcare payers'  confidence in automation routines by:
Ø  Reducing manual labor in enrollment-record processing. The toolkit reduces failure rates and, if failures do occur, improves time to resolution.
Ø  Increasing data accuracy and record-processing success. Front-end automation in the staging database helps ensure data is correct before it is inserted into the Facets system.
Ø  Decreasing demands on healthcare IT specialist during error-resolution cycles. The error record reader helps identify and resolve issues quickly.
Ø  Improving customer satisfaction. Data-management flexibility helps improve the intake process and expedite enrollment completion.

7.v: Test Data Generator for Facets
TriZetto Test Data Generator for Facets helps address the issue of exposing protected health information (PHI) when creating non-production data sets for use in testing with the TriZetto Facets core claims administration system.

This data copy tool allows for a subset selection of transaction data and masks key personal identifiable data. It permits a user to request a specific number of members from a production database, and acquire all the relevant groups, providers, and claims from the source database. The tool strips the data of personal identifying information and creates key word files with all new identity information. The result is size-controlled data sets of randomized non-production data. Using Test Data Generator for Facets, health plans can:
Ø  Reduce the risk of exposing PHI that occurs when production data is simply copied into non-production data bases for testing.
Ø  Allow for creation of multiple specialized test databases and control their size and composition.
Ø  Reduce non-targeted environment copies
Ø  Reduce demands on specialty IT resources
Ø  Improve security

7.vi: Security Management Tool
The TriZetto Security Management Tool provides an efficient way to configure, manage, import, troubleshoot and distribute Facets security configurations across multiple Facets environments. The solution provides a single, centralized repository of Facets security configuration data, with a user-friendly interface and full Facets integration that streamline the security configuration process. The tool provides a controlled, managed process for keeping configuration data in sync among environments such as training, development and production.
What TriZetto’s solution can  do for healthcare payers:
Ø  Reduce time required to configure Facets security profiles. New profile configurations can be completed in minutes instead of hours.
Ø  Streamline administrative tasks and reduce manual errors. Leverage the solution’s “compare and copy” features across environments to improve administration of profiles and access management.
Ø  Increase visibility into access-provisioning actions. Maintain a continuous log of security configuration changes. Create and customize audit-ready reports.
Ø  Provide audit-ready capabilities for their Facets security management. Ensure that their access-management process conforms to industry best-practices.
Ø  Implement a repeatable process.  Configure Facets security profiles once and then push them to multiple Facets environments.

7.vii:  Supplemental Mapping Management Tool for Facets
The Facets core administrative system from TriZetto and its optional modules provides payers the tools and resources to accommodate their business needs and new benefit plans. One of the ways the Facets solution accomplishes this is through the new supplemental mappings, which enable payers to have greater precision and more ways to configure the claims processing rules and qualifiers required by those new benefit plans.

The Supplemental Mapping Management Tool provides payer organization additional capability to manage new rules and qualifier groups, make configuration changes faster and more accurately, increase administrative efficiency, and optimize configurations for increased performance. With SMM, payer organization can:
Ø  Save hundreds of hours annually in configuration time by providing increased transparency of the current configuration and dependencies while streamlining configuration management tasks.
Ø  Improve configuration accuracy by reducing resource-intensive, error-prone manual editing, researching, and mapping of existing configurations.
Ø  Quickly edit, copy, or re-order rules that apply to specific criteria instead of scanning all rules individually.
Ø  Easily search the qualifier groups and rules within the Supplemental Mapping Management module with an easy to use interface.