Saturday, December 17, 2016

Characteristics of a Good Test Case

Suppose we will write a test case of CT Scan. In order to write a test case for CT scan, the first thing we need to know what CT scan means. Secondly, we need Test Plan and the requirements document for the concerned Health Insurance Plan. A requirement document is popularly known as BRD.  If we know what CT scan means and the Test Plan and the BRD are available, we will follow the steps given mentioned to write a good test case.

1. Proper coding: We have to use valid diagnosis, CPT codes. For example, we will use CPT code 74263 for Ct colonography screening and diagnosis code ICD10 Z83.71. Most companies will supply you valid codes. Most health insurance companies have template for scenarios but it is generic. The designer needs to customize as per his/her requirements.

2. Benefits: We have to check whether CT Scan applies contract benefits or it is under Wellness/Preventive services. In case of Non-grandfather plan, 100% benefit is given by the insurance companies for Wellness/Preventive services. Even some Grandfathered plans pay 100% benefit for Wellness/Preventive services. In "Expected", we must mention coinsurance rate/copayment, deductible amount. We will also need to mention whether coinsurance rate/copayment, deductible will accumulate to OOP bucket.

3. Providers: We have to check what type of providers can perform CT Scan for the plan participants. It should be radiological or lab or hospital. Again we have to check whether provider should be network providers or out of network providers. In most cases, benefits are highest for network providers and sometimes benefits are disallowed in case of out of network providers.

4. Authorization: We have to check whether CT Scan service needs prior authorization or not. If prior authorization is required, but service is provided without prior authorization, the insurance company may deny the claim or reduce benefits or apply a percentage of penalty.

5. Place of Services: If place of service is not included in the test case, it may create confusion during test case execution. Invalid defect may be logged which will be rejected by the developer. This is very disgraceful for a tester.

6.Test Data: Appropriate test data such as providers, members, COB information etc,
are very vital for a good test case. Designer will create test data in case of need.

7. Excel Sheet and QC/ALM: Generally, the designer uses excel sheet to write test cases . When test cases are completed, sometimes peer review is performed and loaded into QC/ALM. Insurance companies create  project wise folders and path in QC/ALM. It is available to the designers. If this path is not written properly in excel sheet, test cases cannot be exported from excel sheet to QC or ALM.

8. Designer's Mental Alertness: A person who writes test cases is known as a designer. His mental alertness plays a very vital role in writing good test case. As part of healthcare reform and other regulatory requirements, health care industry is in a state of continuous changing. So  Insurance companies have to update codes, providers etc. frequently. So if the designer is not mentally alert, he may miss vital information for the test case.

Tuesday, December 13, 2016

Medical Plan application group in Facets.

The Medical Plan application group contains the applications that are used to construct plans to administer Medical benefits to groups. Medical Plans are the benefit offerings that the group has purchased. The plan is the marketing name for a particular set of benefits. The product is the actual combination of components, rules and regulations that make up the set of benefits. Each plan is linked to a product category (Medical, Medical, Life, Vision, etc.) and a product. The following applications are part of this application group:
1. Administrative Information
2. Administrative Rules, Medical
3. Alternate Funding Rules
4. Area & Industry Rate Factors
5. Automatic Action Criteria
6. Benefit Summary
7. Billing Component
8. Claim Interest Rates
9. Claim/UM Matching Parameters
10. Class/Plan Definition
11. Clinical Editing Admin Rules
12. COB Rules
13. Component Prefix Descriptions
14. Conversion Factor Definition, Medical
15. Covering Provider Set
16. Deductible Rules
17. Duplicate Claim Rules, Medical
18. Duplicate UM Rules
19. EOB Information
20. Group Administration Rules
21. HCFA AAPCC Rate Table
22. HCFA Rate Factors
23. In Area Zip Codes
24. Limit Rules
25. Network Set
26. Other Party Liability
27. Plan Descriptions
28. Premium Rate Table
29. Processing Control Agent
30. Product
31. R&C/Schedule, Medical
32. RBRVS Zip Code Area
33. Service Code Conversion
34. Service Conversion Description
35. Service Definition
36. Service ID Descriptions
37. Service Payment
38. Service Pricing
39. Service Related Parameters
40. Service Rule Definition
41. Service/Procedure Conversion
42. Service/Revenue Code Conversion
43. Supplemental Procedure Conversion
44. Supplemental Revenue Code Conversion
45. Trend Rate Factors
46. UM Service Group
47. Unit Value Pricing Definition, Medical
48. User Warning Messages
49. Volume Calculation
50. Volume Reduction Calculation
51. Warning Messages
52. Zip Code Area Definition

Sunday, December 11, 2016

TriZetto Facets Tutorials

I have already published some facets tutorials in this site. And I will be publishing more in the coming days. This site may be helpful for those who want to be a facets configuration analyst or a facets business analyst or a facets quality analyst or a facets tester. Besides, this site will help to understand how facets is playing a very vital role in claims processing of healthcare payers. Healthcare domain knowledge is a bonus for the visitors of this site.

Typical requirements for a  Facets Configuration Analyst:
5+years of experience in TriZetto FACETS configuration across multiple modules- for example Claims Processing, Guided Benefit Configuration, Group, Product, Plan, Provider, Pricing, Subscriber/Member, Utilization Management, Finance, Billing, Accounting, Customer service, workflow, security, etc

Typical requirements for a  Facets Business Analyst: 
>5+ years of Facets experience
>Excellent knowledge of Facets front end, back end and batch jobs
>Experience with membership and billing modules is mandatory
>Any additional knowledge of Claims, provider, UM etc. is optional

Typical requirements for a  Facets Quality Analyst:
§  At least 4 years of experience in Core Functionalities of Facets which includes Membership, Provider Management, Claim Processing, Billing, Plan/Product, NetworX Pricing, Customer Service and Utilization Management Modules.
§  Working experience in extract file validations from FACETS and other systems.
§  Strong knowledge of the FACETS Data Model

§  Strong knowledge on Facets Architecture which includes Upstream and Downstream systems.

Typical requirements for a  Facets Tester:

At least 4-5 years of Experience in Facets Testing - Facets Tidal Batch Support knowledge/experience for testing support needs.

Saturday, December 10, 2016

Dental Provider Agreement Application Group in Facets

TriZetto's  Facets is an epoch-making tool for claims processing and other activities related to claims processing. Facets is playing a very vital role in the health insurance industry. This is why it is so popular with healthcare payers. Claims processing and providers are inter-related. Every healthcare payer has a network of participating providers. After treatment is done, the participating providers submit claims to healthcare payers for payment. 

Participating providers are those physicians and allied health providers who have entered into a provider agreement with the healthcare payers. The provider agreement of the Participating providers is a very useful legal document for the providers' obligations, terms and conditions.

As a network provider, the provider has to agree to  a negotiated rate. Any amount above the negotiated rate is a contractual write-off and not billable to the member. The provider can bill the member any applicable deductible, co-pay, co-insurance and non-covered service, but not any amount above the negotiated rate for a covered service.

The Dental Provider Agreement application group in Facets has different applications to serve these purposes for dental providers. The applications of this group is used to establish or edit an agreement between participation dental providers. During the  dental claims processing, claims processing application of facets internally visits the contractual rules maintained in the applications of Dental Provider Agreement application group.  The applications in the Dental Provider Agreement application group are:

1. Agreement, Dental
2. Category Discounts
3. Prompt Payment Discount

Friday, December 9, 2016

Dental Plan Application Group in Facets

As a claims processing tool, Facets is playing a very vital role in the health insurance industry. This is why it is so popular with healthcare payers. One of the great features of Facets is its different application groups. One of them is Dental Plan application group.

The Dental Plan group of applications holds information about the dental plans offered and administered by healthcare payer organizations. Each application in this group holds details of an integral dental plan component.

The applications available in this group are:
1. Administrative Information
2. Administrative Rules, Dental
3. Area & Industry Rate Factors
4. Alternate Funding Rules
5. Automatic Action Criteria
6. Benefit Summary
7. Billing Component
8. Class/Plan Definition
9. COB Rules
10. Component Prefix Descriptions
11. Conversion Factor Definition, Dental
12. Covering Provider Set application
13. Deductible Rules
14. Dental Category Payment
15. Dental Category Related Parameters
16. Dental Category Rule Definition
17. Dental Category Waiting Period
18. Dental Procedure/Category Conversion
19. Dental Utilization Edits
20. Duplicate Claim Rules, Dental
21. EOB Information
22. Group Administration Rules
23. In Area ZIP Codes
24. Limit Rules
25. Network Set
26. Other Party Liability
27. Plan Descriptions
28. Premium Rate Table
29. Procedure Definition, Dental
30. Procedure Payment, Dental
31. Procedure Pricing, Dental
32. Processing Control Agent
33. Product
34. R&C/Schedule, Dental
35. Trend Rate Factors
36. Unit Value Pricing Definition, Dental
37. User Warning Messages
38. Volume Calculation
39. Volume Reduction Calculation
40. Warning Messages
41. Zip Code Area Definition

Facets Claims Processing Tool

Though facets is the one-stop-service center for the healthcare payer organizations, the bottom line is that facets is a super claims processing tool from TriZetto. All types of claims including medical claims, hospital claims , dental claim and vision claims can be processed in Facets application. To handle claims, Facets  has following application groups:

1. Claims Processing application group
1. Claims Processing + ITS application group

To support claims processing, facets software has following applications groups:

1. Dental Plan application group
2. Disability Plan application group
3. FSA Plan application group
4. Medical Plan application group
5. Vision Plan application group

And each application group has specific application to perform specific functions regarding configurations and claims processing.



Wednesday, December 7, 2016

Customer Service application group in Facets system

The Customer Service group of applications of Facets system allows healthcare payers to administer appeals, record correspondence such as inquiries between the MCO and its clients or state regulatory agents, and channel inquiries about practitioners and facilities. Inquiries may require immediate response, as when a customer is searching for a provider that meets specific criteria or when notifying the health plan of a change of primary care provider. The applications in this group are:

1. Appeals
2. Appeals Contact
3. Appeals Reviewer
4. Channeling
5. Customer Service